Calling off-campus:
o Local calls, dial 98 + 7-digit number
o Long Distance within 740 area code, dial 98+1+740+7-digit number
o Columbus & OSU Regional Campus calls, dial 97 + last 5-digits of number
o Columbus Local Calls, dial 96 + 7-digit number
o Internal Extension, dial 3-digit extension
Hold & Transfer:
o To put someone on hold, press the hold button located on the bottom right of your phone. Once on hold, a phone icon will flash on the display. To retrieve the call, press the line key (green button by the display).
o To transfer a call, press the transfer button indicated on phone display. Caller will then put on hold and you will hear a dial tone. Dial the desired number, once you hear the line ring, press the transfer key again. Your call is now transferred.
Conference Calls (for up to 6 people):
o Make your first call as normal, once connected; press the Conf key indicated on the phone display. The first caller will be put on hold and you will hear dial tone. Dial the second number you wish to connect and once they pick up press the conf button again. Both calls should now be connected. If you have another person you wish to connect follow the same steps again.