Complaints and concerns

The Ohio State University at Newark, seeks the active involvement of students, faculty and staff in open, honest and fair communication. While we strive to be the best in everything that we do, we continuously evaluate our performance and welcome constructive assessment and suggestions for improvement. As a community, we treat each student complaint and concern with respect and review each one seriously.

Records maintained by the college concerning submitted student complaints and concerns include information regarding the incident, the review and resolution. Information about formal complaints may be shared with the Higher Learning Commission, however, individual student identities will remain anonymous.

If you should have a complaint or concern, please utilize the resources below to notify the appropriate contact.


Comments, concerns or complaints about your experience with any of the college's employees, services, programs, or facilities, as they relate to accessibility for individuals with disabilities. Once a complaint is submitted and received, it is reviewed and investigated by the campus ADA Coordinator

Bias and discrimination

This report documents incidents or alleged violations of harassment and/or discrimination based on age, ancestry, color, disability, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, and protected veteran status. This form can be utilized by students, employees or others wishing to file a report on their own behalf or by anyone wishing to file a report on behalf of an impacted party. 

Sexual misconduct and violence (Title IX)

Ohio State does not discriminate on the basis of age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other bases under the law, in its activities, academic programs, admission, and employment. Please visit the Title IX website for specific information pertaining to reporting, resources and institutional responsibilities.

Academic Conflict Resolution

Students who believe that they have received an incorrect grade should first try to address the issue directly with the faculty member. In the absence of an agreement, students should contact the ombudsperson. Students with concerns regarding professionalism, inclusion, or other issues may speak first to the faculty member but may also bring the complaint directly to the ombudsperson. In all cases, the ombudsperson will work with both the student and the faculty member to facilitate communication and to work toward resolution of the issue. If necessary, the ombudsperson will direct the student to additional resources for resolving the issue.

About the Ombudsperson

The Ohio State University established the position of ombudsperson to deal with informal student issues about courses and instructors within the classroom.

Safety and security

For emergencies, please call 9-1-1. For non-emergencies, contact the Department of Public Safety.

Ohio Department of Higher Education (ODHE)

For additional resources, the Ohio Department of Higher Education (ODHE) will review submitted complaints and work with student complainants and institutions. Complaints not under the Chancellor’s jurisdiction include: complaints filed more than two years after the incident, grade disputes, student conduct violations, criminal misconduct and violations of federal law. For more information and to review the process to submit a student complaint, please visit ODHE’s website.